Review
- Return Period: Within 7 days of receiving the order.
- Required Condition: Product must be unused, in its original packaging, and with all seals intact.
- Special Exception: Honey jars cannot be returned once opened.
- Excluded Items: Gifts and promotional offers.
Your Options:
- Exchange: For another product of the same value (or paying/refunding the price difference).
Refund:
Via the original payment method (takes 7-14 business days).
Or as store credit (Instant + 10% bonus).
Orders Outside Yemen:
The customer bears the shipping costs for returns.
Defective Products: Telal Sheba Store bears all return costs if the product is defective.